mmk111 Privacy Policy

1 Types of Information We Collect

We collect the following types of information in order to provide our services—

1.1 Information You Provide

• Your name, date of birth, contact phone number, and email address provided at the time of account registration
• Documents for KYC (Know Your Customer) verification, including copies of ID cards and personal information documents
• Payment details provided during deposit and withdrawal transactions (we do not store full account numbers)
• Messages and content sent during customer support interactions

1.2 Automatically collected information

• IP address, browser type, device model, and operating system
• Website access logs — date of visit, pages viewed, and click patterns
• Data collected from cookies and similar tracking technologies
• Gaming records — football betting, casino games, and slots results

1.3 Information from third parties

• Payment confirmation data from KBZPay, Wave Money, AYA Pay, CB Pay, and banks during payment processing
• Verification received from background check services

2 Purposes for using your information

We use your personal information only for the following legitimate purposes—

• Account management: To handle login security, KYC verification, and account recovery processes
• Financial transactions: To correctly process deposits, withdrawals, and bonus allocations
• Customer support: To respond to your inquiries effectively through our 24/7 customer service
• Legal compliance: To comply with financial laws, AML (Anti-Money Laundering) requirements, and responsible gambling policies
• Security: To protect against fraud, financial misconduct, and cyber attacks
• Service improvement: To analyze data for improving the gaming experience and quality of service
• Communications: To send service updates, policy changes, and account notifications

We will not use your personal information for any purpose other than those stated in this policy.

3 Cookies and tracking technologies

Our website uses cookies to improve your browsing experience and to keep our services running.

Cookie types

• Essential Cookies: Required to maintain account login, session security, and financial transactions
• Functional Cookies: To remember your language preference and website display settings
• Analytics Cookies: To understand website usage patterns and measure service improvements

You can block cookies through your browser settings, but doing so may cause some features to stop working properly.

4 Data sharing and third parties

We will never sell your personal information. We share it with third parties only in the following situations—

• Payment services: KBZPay, Wave Money, AYA Pay, CB Pay, and banks receive only the data necessary to confirm payments
• Software services: Service providers who maintain our technology platform — they handle data only for the purposes we instruct
• KYC and AML providers: To carry out identity verification in accordance with legal requirements
• Legal authorities: Provided in accordance with the law when required by legal proceedings or obligations

All third-party service providers are bound by contractual agreements to meet the data protection standards we set.

5 Data security measures

mmk111 applies technical and organisational security measures to protect your personal information—

• SSL/TLS Encryption: All data transfers are protected with TLS encryption
• Access Control: Access to personal data is restricted to those who need it
• Two-Factor Authentication (2FA): Available to keep your account login secure
• Data Retention Limits: We follow a "data minimisation" policy, keeping only the data that is necessary
• Regular Security Checks: Regular tests are carried out to find and fix website security vulnerabilities

We commit to detecting any personal data breach promptly and notifying affected users as quickly as possible.

6 Data Retention Period

We retain your personal data in line with the following policy—

• Active Account Data: Retained for as long as your account remains open
• Payment Records: Retained for the period required by financial regulations
• Closed Account Data: After an account is closed and financial obligations are settled, handled in accordance with legal requirements
• Customer Support Records: Retained for a reasonable period for service quality improvement and dispute resolution

Data that no longer needs to be retained will be securely deleted or anonymised.

7 User Rights

Every user of our service has the following rights regarding their personal data—

• Right of Access: You can request to view the data we hold about you
• Right to Rectification: You can request that inaccurate or incomplete data be corrected
• Right to Erasure: You can request deletion of your data where there is no legal requirement to retain it
• Right to Restriction: You can request that we temporarily restrict how we handle your data
• Right to Object: You can object to data processing for direct marketing purposes and in certain other cases
• Right to Portability: You can request a copy of the data you have provided in a readable format

To exercise any of these rights, please contact our customer support team. We will do our best to act on your request promptly.

8 Protection of Minors

mmk111 services are intended for users aged 21 and above only. We do not knowingly collect personal data from anyone under 21. Age verification is required at account registration, and age is also checked as part of our KYC process.

If we become aware that a person under 21 is accessing our service, we will immediately delete their data and close their account.

9 International Data Transfers

Some of the servers and service providers we use may be located outside Myanmar. When data is transferred in this way, we will apply adequate safeguards to protect your data and enter into data protection agreements accordingly.

10 Policy Changes

We may update this privacy policy from time to time. If changes are significant, we will notify you through the service or contact you directly. Continuing to use the service after an updated policy is published will be taken as acceptance of the new policy.

If you have any questions about changes to this policy, please contact customer support.